Your story honors me
As you have a path that is unique to you.
I offer to walk with you …
To provide support over rough ground,
To offer tools for repair or new directions
Or just a chance to tell your story.
I bring 40 years of sobriety, 39 years of parenting; 28 years of working with children, adolescent, adults and families in the areas of mental health, substance use disorders and crisis stabilization in settings including outpatient, residential and inpatient. Personally, I also benefitted greatly from six years of therapy as I believe a good therapist has a therapist. Thus, my style has become intuitive over time instead of using just one type of therapy. My virtual toolbox includes genograms, recovery based therapy, motivational interviewing, empathetic listening, gestalt therapy, cognitive-behaviorlal theory, narrative therapy, mindfulness and tai chi.
Areas of speciality include PTSD/Moral Injury/Compassion Fatigue; Substance Use/Abuse/Dependency; ADHD; LGBTQ+; Depression; Anxiety, Childhood Trauma and Family Systems. I especially welcome people who may feel marginalized or isolated in this time of heightened stress as we are coping with a pandemic.
I offer to walk with you to provide support over rough ground, to offer tools to ease your path forward or just a chance to rest and share your story in safety.
Professional experience
37 yrs in practice
Coping with addictions LGBTQ+ related issues Trauma and abuse Coping with grief and loss Concentration, memory and focus (ADHD)
Additional areas of focus:Stress and anxiety, Relationship issues, Family conflicts, Intimacy related issues, Parenting issues, Anger management, Motivation, self esteem, and confidence, Bipolar disorder, Depression, Coping with life changes, Compassion fatigue, Cancer, Caregiver issues and stress, Codependency, Domestic violence, Drug and alcohol addiction, Family of origin issues, First responder issues, Forgiveness, Gender dysphoria, Guilt and shame, Immigration issues, Impulsivity, Isolation / loneliness, Life purpose, Veteran and Armed Forces Issues, Mood disorders, Multicultural concerns, Post-traumatic stress, Prejudice and discrimination, Self-love, Sexual assault and abuse, Sexuality, Social anxiety and phobia, Traumatic brain injury, Women's issues
These quotes represent just a few of the many positive reviews that we have received for Sus Austill. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
The best therapist I’ve had
Written on Jun 20, 2026 after therapy with Sus for 3 weeks on issues concerning depression, relationship issues, parenting issues, and self esteem
I truly appreciate the time I spend talking with Sus. She listens attentively, understands where I’m coming from, and often provides helpful examples that make me feel heard and understood.
What I value most is that our sessions feel like genuine conversations rather than me simply talking at her or unloading my experiences. Her approach is warm, engaging, and collaborative, which makes therapy feel much more personal and meaningful.
One of the reasons I chose Sus as my therapist was learning that she has been in therapy herself. I believe that a good therapist has a therapist. It demonstrates a commitment to self-awareness, personal growth, and a deeper understanding of the therapeutic process from both the client’s and therapist’s perspective. That is something I greatly respect and appreciate about her.
Written on May 31, 2026 after therapy with Sus for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, and trauma and abuse
Instant connection with Sus and she is a great listener, with great stories! Really easy talking to them
Written on May 16, 2026 after therapy with Sus for 2 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, self esteem, coping with life changes, and adhd
Sus has been a perfect match for me from Day 1! I love that the app’s intuitive algorithm’got it right’ based on all the intake questions, and matched us right away. She’s so caring, responsive, and kind, it feels lovely me talking with a skilled friend rather than therapy.
Written on Apr 28, 2026 after therapy with Sus for 8 months on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, parenting issues, anger management, and compassion fatigue
Sus is very easy to connect with. She's very attentive, and provides a relaxed, conversational experience. She shares anecdotes from her own life, and it's very easy to feel like you're spending time with a friend. Her wide range of life experiences gives her an informed perspective on almost any topic.
Written on Apr 21, 2026 after therapy with Sus for 1 year and 4 months on issues concerning lgbt, relationship issues, and family conflicts
She is simply the best.
Written on Apr 18, 2026 after therapy with Sus for 9 months on issues concerning depression, stress, anxiety, addictions, relationship issues, eating disorders, sleeping disorders, parenting issues, self esteem, anger management, coping with life changes, coaching, compassion fatigue, and adhd
After years of therapy and a small amount of progress, I am so grateful to have found Ms. Austill! She listens and made a safe place for me to build trust and confidence, but started from our first session using her many years of experience, personal insights and her expertise to help me. Every session has given me an opportunity to learn more about myself and strategies to handle life in the present, while healing from trauma in the past. I’m absolutely thrilled and grateful to have met her.
Written on Apr 08, 2026 after therapy with Sus for 2 months on issues concerning stress, anxiety, coping with life changes, and compassion fatigue
Sus is very kind and experienced. Very gentle and patient.
Written on Nov 10, 2025 after therapy with Sus for 2 weeks on issues concerning depression, stress, anxiety, grief, and coping with life changes
My therapist is wonderful! She’s helped me so much, and I cannot stand up good things about her. There was something on the survey and I can go back and fix it. But she’s top-tier and everything.
Written on Sep 27, 2025 after therapy with Sus for 3 years and 9 months on issues concerning grief, and coping with life changes
Actively listens, has a gentle voice, and is kind and direct.
Written on Sep 08, 2025 after therapy with Sus for 2 weeks on issues concerning depression, addictions, lgbt, relationship issues, family conflicts, grief, and intimacy-related issues
Sus is a seasoned professional. Warm and caring.
Written on Aug 07, 2025 after therapy with Sus for 9 months on issues concerning stress, anxiety, addictions, family conflicts, and anger management
Gives a good perspective and holds me accountable while also addressing and giving tools to work through my issues
Written on Jul 01, 2025 after therapy with Sus for 2 weeks on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, self esteem, anger management, career difficulties, coping with life changes, compassion fatigue, and adhd
Sus has been instrumental in taking the next steps in the healing journey and have been thankful for her help during life transitions.
Written on Mar 01, 2025 after therapy with Sus for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, self esteem, anger management, coping with life changes, and adhd
I am very thankful to have Sus as my therapist. I feel safe to talk about anything in my sessions and I feel understood, and supported with all of it. My complex trauma, nerurodivergencies, queerness, and previous history of being in therapy has made me need an exceptional individual as my therapist nowadays. Sus has a lot of experience as a therapist and is able to instinctively tailor the session to what I need as support. Sus has helped me through major life changes; relationship and family issues; trauma and abuse I experienced as a youth and as an adult. And more that I don’t care to share in a review to strangers. But it is safe to say that Sus can handle an impressive variety of issues and still have you feel safe, understood, and supported. If you are looking for someone to help you I wholeheartedly recommend Sus!
Written on Jan 18, 2025 after therapy with Sus for 1 year and 4 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, trauma and abuse, intimacy-related issues, self esteem, and adhd
She is the absolute best ever!
Written on Dec 07, 2024 after therapy with Sus for 1 year and 3 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, sleeping disorders, self esteem, anger management, bipolar disorder, and coping with life changes
She is amazing
Written on Oct 23, 2024 after therapy with Sus for 11 months on issues concerning depression, stress, anxiety, addictions, trauma and abuse, self esteem, anger management, coping with life changes, and adhd
Sus is the best therapist I’ve ever had. For the first time, I have seen real changes in myself after going to therapy. Sus is an expert and an extremely kind, empathetic, non-judgemental person. Thank you so much for all you’ve helped me with, Sus!
Written on Sep 28, 2024 after therapy with Sus for 5 months on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, intimacy-related issues, self esteem, and adhd
For the first time in the 20 years of seeing therapist and counselors, I finally found one that helps me in a way that works for me.
Written on Sep 10, 2024 after therapy with Sus for 5 months on issues concerning depression, stress, anxiety, lgbt, trauma and abuse, and self esteem
Sus is very kind and understanding. She listens well and then offers perspective and solutions. Would definitely recommend her.
Written on Sep 04, 2024 after therapy with Sus for 4 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, trauma and abuse, grief, and intimacy-related issues
Sus Austill has been so helpful in assisting me with working thru past and present obstacles. Her kindness and understanding has helped me be better than I was when I started.
Written on Sep 01, 2024 after therapy with Sus for 4 months on issues concerning stress, anxiety, lgbt, relationship issues, trauma and abuse, grief, intimacy-related issues, coping with life changes, and adhd
Thank you so much. You really helped me to know everything is going to be okay.
Written on Aug 17, 2024 after therapy with Sus for 3 months on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coping with life changes
Sus always makes time to listen!
Written on Jul 28, 2024 after therapy with Sus for 4 months on issues concerning lgbt, family conflicts, trauma and abuse, grief, parenting issues, self esteem, compassion fatigue, and adhd
Sus is a beautiful part of this world, she listens to you and hears you. Then she offers another way of thinking about that moment... Never dismissing you, just asking you to look and all while making sure you know she sees you.
Written on Mar 07, 2024 after therapy with Sus for 2 years and 1 month on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, parenting issues, self esteem, coaching, and adhd
Sus is very kind and makes you feel very comfortable from the first moment. They have helped me with a lot of personal issues that I otherwise would’ve been stuck with. I appreciate sus and would highly recommend anyone to them!
Written on Nov 23, 2023 after therapy with Sus for 2 months on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, self esteem, coping with life changes, and adhd
Sus has been exactly what I need. She is non judgmental, a great listener, and is not afraid to say it plainly. She gives me actual tools to use in my communication.
Written on Nov 18, 2023 after therapy with Sus for 3 weeks on issues concerning relationship issues, family conflicts, grief, coping with life changes, compassion fatigue, and adhd
Sus has made it so easy to open up and immediately seems to have identified what I needed from therapy. So grateful to have matched!
Written on Oct 03, 2023 after therapy with Sus for 1 month on issues concerning stress, anxiety, family conflicts, trauma and abuse, and parenting issues
Very kind and understand and has great feedback on my issues and is incredibly accommodating
Written on Jul 19, 2023 after therapy with Sus for 2 weeks on issues concerning depression, stress, anxiety, lgbt, family conflicts, trauma and abuse, sleeping disorders, self esteem, bipolar disorder, and adhd
Great therapist!! She quickly established a rapport with me and could talk to me at my level!!
Written on Apr 23, 2023 after therapy with Sus for 3 months on issues concerning depression, stress, anxiety, addictions, trauma and abuse, and grief
I’ve been using this app since 2019. I found Sus in 2020. She has helped me change my life for the better. I believe in her abilities tremendously.
Written on Apr 15, 2023 after therapy with Sus for 1 year and 11 months on issues concerning depression, stress, anxiety, lgbt, family conflicts, trauma and abuse, grief, intimacy-related issues, anger management, bipolar disorder, coping with life changes, compassion fatigue, and adhd
Sus is an amazing therapist, she listen and gives great advice! Somehow she makes me positive at the end of the session! Plus she always come up with creative ways! She’s unique
Written on Feb 27, 2023 after therapy with Sus for 2 weeks on issues concerning stress, anxiety, addictions, family conflicts, trauma and abuse, intimacy-related issues, self esteem, coping with life changes, and adhd
Sus has a lot of patience and does not make your sessions feel “rushed”. She is also kind a receptive. I would highly recommend Sus!
Written on Feb 24, 2023 after therapy with Sus for 2 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, eating disorders, self esteem, and anger management
Sus is just wonderful , I didn’t think for a moment that therapy would be this helpful and thanks to Sus it’s just what I’ve been missing. Love how she makes you feel comfortable and how open you can be with her. I am grateful that I got her.
Written on Feb 21, 2023 after therapy with Sus for 2 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, trauma and abuse, and anger management
Sus is very compassionate and wise. She listens to me well and is able to adapt to the different seasons and moods I’m in. She’s helped me a lot during the time I’ve been with her and I highly recommend her.
Written on Sep 13, 2022 after therapy with Sus for 1 year on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, parenting issues, self esteem, and coping with life changes
She defines what a therapist is!
Written on Aug 15, 2022 after therapy with Sus for 1 year and 3 months on issues concerning addictions, and family conflicts
She is amazing so intuitive
So compassionate and
Encouraging
Written on Mar 29, 2022 after therapy with Sus for 2 weeks
I love my therapy sessions with sus. She is insightful, caring, and super friendly. Talking to sus feels like you are talking to a friend you have known your whole life. Highly recommend her!
Written on Mar 28, 2022 after therapy with Sus for 2 weeks on issues concerning stress, anxiety, addictions, intimacy-related issues, self esteem, and coaching
This extremely smart and wonderful woman had me at "hello" lol. Like she knew everything about me from the moment I entroduced myself, a very bond-ful personality. Will be continuing my membership for sure!
Written on Feb 23, 2022 after therapy with Sus for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, and coping with life changes
Sus has been a great support system for me helping me navigate my emotions, thoughts, & feelings. I am very lucky to be paired with her & I am grateful for her knowledge & experience.
Written on Feb 21, 2022 after therapy with Sus for 8 months on issues concerning depression, stress, anxiety, relationship issues, self esteem, bipolar disorder, and adhd
Meeting Sus is one of the biggest blessings I could have possibly asked for, I wish there was a measurable way to show how much of impact she has made in my life. She hears you and that makes a world of difference. I have laughed with her, cried with her and never have felt judged. I feel I'm healing.. thank you Sus...
Written on Jan 12, 2022 after therapy with Sus for 2 months on issues concerning stress, anxiety, depression, self esteem, relationship issues, family conflicts, coping with life changes, trauma and abuse, anger management, intimacy-related issues, and compassion fatigue
Sus is funny, focused and has a way with her words. I love interacting with her.
Written on Nov 15, 2021 after therapy with Sus for 2 weeks on issues concerning stress, anxiety, relationship issues, intimacy-related issues, sleeping disorders, self esteem, coping with life changes, coaching, and adhd
Really enjoy working with Sus; such a patient and nice lady who genuinely cares about the people she works with. Thank you Sus!
Written on Nov 15, 2021 after therapy with Sus for 2 weeks
Sus has been an so incredible to me. Offered me guidance and kindness. I can’t express my gratitude in words. I am thankful forever for dear sus
Written on Oct 11, 2021 after therapy with Sus for 5 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, anger management, and adhd
I have only had 2 sessions with Sus. She is extremely generous with her time and sharing insights/stories that are metaphors for learning.
Written on Sep 14, 2021 after therapy with Sus for 2 weeks on issues concerning stress, anxiety, family conflicts, trauma and abuse, intimacy-related issues, parenting issues, compassion fatigue, and adhd
Sus is absolutely amazing. She is sincere and truthful! She has so many ways to take points of view, and she teaches you how to cope. I do not feel like a patient in speaking with her. I feel like I am talking to a long-lost close friend. Sus really takes her time with you and is so gentle, and is tough when you need her to be!
I have been to so many therapists, and never have I so easily connected with one! I LOVE Sus!!!
Written on Sep 10, 2021 after therapy with Sus for 4 months on issues concerning depression, stress, anxiety, family conflicts, intimacy-related issues, parenting issues, self esteem, anger management, bipolar disorder, and adhd
Sus is always there for me when I need her, and she is always giving me very helpful and calm advice. I would highly recommend her for any sort of self confidence or relationship uncertainty. I plan to continue with her because I feel great having someone like her to talk to!
Written on Jul 09, 2021 after therapy with Sus for 2 weeks on issues concerning stress, anxiety, relationship issues, and self esteem
She is very intuitive and her guidance is spot on. I enjoy working with her and I feel supported. Thank you Sus!
Written on Jun 27, 2021 after therapy with Sus for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, self esteem, and adhd
Sus is a wonderful counselor! She understood exactly how I felt and was able to offer invaluable insight, advice, strategies and tips that have allowed me to manage my stress better. I'm so glad I was matched with Sus and I would recommend her expertise to anyone.
Written on Jun 15, 2021 after therapy with Sus for 2 weeks on issues concerning stress, anxiety
She’s interesting, open, loving person with big heart. I like to talk to her.. She sharing her story as well. it’s good to have her as companion in my daily life. I feel she''s strong, funny person that i can believe..! Look forward on our interaction, our work..
Written on May 30, 2021 after therapy with Sus for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, self esteem, and adhd
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